Privacy Policy
Last updated: April 2026
1. Introduction
Quizwaala ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform at www.quizwaala.com, including all features and services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform.
2. Information We Collect
Information You Provide
| Information Type |
Examples |
Purpose |
| Account Information |
Name, email, phone, date of birth, class/standard |
Account creation and verification |
| KYC Documents |
PAN, Aadhaar, government ID |
Reward redemption and compliance |
| Payment Information |
Bank details, UPI ID, payment method |
Processing payments and withdrawals |
| Quiz Data |
Answers, scores, time spent, attempts |
Performance tracking and analytics |
| Vision Board Data |
Product preferences, wishlist items |
Personalizing rewards and offers |
| Communication |
Messages, feedback, support tickets |
Customer support and improvement |
Information Collected Automatically
- Device Information: Browser type, OS, device model, IP address
- Usage Data: Pages visited, time spent, clicks, features used, referral source
- Location Data: Approximate location based on IP address (not precise GPS)
- Cookies & Tracking: Session IDs, preferences, analytics cookies
3. How We Use Your Information
We use collected information for:
- Account creation, authentication, and security
- Delivering quiz content and calculating scores/rankings
- Processing payments and managing rewards
- KYC verification for regulatory compliance
- Sending important updates, confirmations, and support communications
- Analyzing user behavior to improve the Platform
- Personalizing your experience and recommendations
- Detecting and preventing fraud, abuse, or security threats
- Complying with legal obligations and court orders
- Marketing (only if you opt-in)
Legitimate Interest: We process your data based on legitimate business interests such as Platform improvement, security, and fraud prevention, balanced against your privacy rights.
4. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors (Razorpay), email services, cloud hosting, analytics providers
- Legal Compliance: Law enforcement, courts, or government agencies if required by law
- Business Partners: Educational institutions (only with consent)
- Group Members: Your public profile, quiz scores, and rank in group leaderboards (visible to group members)
- Aggregated Data: Anonymous, anonymized data for research and analytics
Important: We do NOT sell your personal information to third parties. We do NOT share payment details, KYC documents, or sensitive personal information without explicit consent or legal requirement.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit (HTTPS)
- AES-256 encryption for sensitive data at rest
- Bcrypt hashing for passwords (never stored in plain text)
- Secure database with restricted access controls
- Regular security audits and penetration testing
- Compliance with PCI DSS for payment data
No Guarantee: While we implement strong security, no system is 100% secure. We are not responsible for unauthorized access due to user negligence (sharing passwords, phishing, etc.).
6. Data Retention
We retain your information for as long as necessary to provide services:
- Account Data: Retained while your account is active, deleted within 90 days of account closure
- Quiz Attempts: Retained for 3 years for historical records and learning analytics
- KYC Documents: Retained for 7 years for regulatory compliance (Income Tax Act)
- Payment Records: Retained for 7 years for tax and audit purposes
- Cookies: Session cookies deleted when browser closes; persistent cookies expire after 1 year
- Backup Data: May be retained for up to 1 year in secure backups
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal holds)
- Portability: Receive your data in a portable format (CSV, JSON)
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing (some services may become unavailable)
To exercise these rights, email privacy@quizwaala.com with your request. We will respond within 30 days.
8. Cookies & Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for login, security, and basic functionality
- Performance Cookies: Analytics to understand how users interact with the Platform
- Preference Cookies: Remember your settings and choices
- Marketing Cookies: Track campaigns and retargeting (only if opted in)
Most browsers allow you to control cookies through settings. Disabling cookies may limit Platform functionality. We respect the "Do Not Track" signal from your browser, but note that third-party services may not.
9. Children's Privacy
Quizwaala is designed for students aged 6+. For users under 13:
- Parental/guardian consent is required for account creation
- We collect minimal personal information (name, email, class)
- We do not share children's data with third parties for marketing
- We do not use behavioral targeting or cookies for advertising
- Parents can request access, correction, or deletion of their child's data
For users 13-18, we apply GDPR and local privacy protections appropriate for minors.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective when posted on the Platform. Continued use of the Platform after changes constitutes your acceptance of the updated policy. We will notify users of material changes via email or prominent in-app notification.